Our COVID-19 Safety Protocols

Welcome to The Kimpton Journeyman Hotel. At this time, we are open and accepting guests.

We're continuing to monitor developments and following guidance provided by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and the State of Wisconsin. To help safeguard your health and best serve you during your stay with us, we've made necessary modifications to our amenities and services. In addition to our rigorous standard housekeeping routines, we've increased the frequency of our cleaning procedures and have put in place additional measures to enhance our disinfection protocol in public areas.

Kimpton Hotels & Restaurants Support AHLA's Safe Stay Initiative. Learn more here

Digital Check-in & Checkout​:

• Our hotel now offers convenient digital check-in and checkout, so you can come and go with greater ease, and stay focused on your real priority—making the most of your stay. It’s just one of the ways we’re making sure you can travel on your own terms.​  Learn More about Digital Check-in & Checkout.

Signature Kimpton Programs:

• Where can I find coffee in the morning?
• Morning Coffee Service featuring specialty drip coffee is available at the Café in Tre Rivali from 6:00a.m. - 10:00a.m. or a coffee maker can be provided upon request.
• Evening Social Hour will now offer an opportunity to unwind and relax over a glass of wine or a cold beer in the comfort of your room. Visit the front desk for additional details.
• Kimpton bikes are available on a first come first served basis and will have an additional layer of disinfection with the guest present prior to bike check out.
• Robes for use during your stay are available upon request.
• In-room Spa Services have been suspended.

Parking Services:

• Valet parking is available: Restaurant - $12 | Daily Event - $18 | Hotel Overnight - $37

Housekeeping Services:

• To protect the safety of our guests and employees, our housekeeping service is completely contactless. This means that our housekeeping team will not enter your room during your stay. You can also text us directly at 414-676-2888 to request delivery at any time including our "Forgot It, We Got It" items such as a toothbrush or razor.
• We have removed certain guest room items (think throw pillows, pens/paper, books and robes) as a precautionary measure or in some cases made changes to other in room amenities. Learn more about Kimpton’s Approach to Clean.

Minibar:

• In need of a snack or a cold drink? Stop by the front desk to purchase a variety of mini-bar items from our pop-up bodega.

Dining Services:

• Grab and Go items are available for purchase daily from The Café from 6a-11a.
• Tre Rivali is open for Week-end Brunch, and Daily Grab & Go at our Café. View Hours and Menus. Make a reservation.
• The outsider Rooftop Bar is open. View Hours and Menus.

In-Room Dining:

• In-room dining is not currently available.

Concierge Services:

• Looking for ice? For your safety, we have suspended our in-floor ice machine service in lieu of contactless delivery. Contact us 414-676-2888 and we'll take care of the rest.
• In need of Milwaukee restaurant recommendations for dine-in or delivery? Text us directly here 414-676-2888 for a curated list of our favorites.

Fitness Center:

• The fitness center is open via appointment through the Front Desk with social distancing guidelines.

Other Services:

• In-House Bell services are currently available.

Please don't hesitate to reach out directly to address any questions or concerns you have during your time here. For guest services, please contact 414-291-3970 with questions.